Terms and Conditions

Access Statement

Privacy Policy

Contact details

Name: Pam Livesley

Address: 153, Hillside Road, Bramcote, Nottingham, NG9 3BD

Phone Number: 07880514455

E-mail: pam@smithyscottage.co.uk or buxtonholidaycottages@gmail.com

Website: www.smithysottage.co.uk

Date: 6th October 2023

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)
  • Information as you supply in our booking forms
  • Browsing history on our website (eg: pages viewed, server ip address)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To enable us to process your booking.
  • To monitor our website performance

We also receive personal information indirectly, from the following sources in the following scenarios:

  • If you booked by a 3rd party (eg. TripAdvisor) then the information you supplied to them.

We use the information that you have given us in order to process your order and to communicate with you.

We may share this information with those 3rd parties.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting me by contact details above.

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We have a legitimate interest.

How we store your personal information

Your information is securely stored.

We keep your details for up to 6 years (for tax information). We will then dispose your information by incineration.

See privacy policies of our 3rd parties:-

TripAdvisor Privacy Policy

WordPress Privacy Policy

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at pam@smithyscottage.co.uk / buxtonholidaycottages@gmail.com or on 07880514455 if you wish to make a request.